To address this issue, Samsung is rolling out a new update for the app which is designed to track down a lost smartphone even if it is not connected to the internet. So, if your smartphone loses network coverage, there is no other way to locate your mobile using this application. But the Find My Mobile application requires a working network connection to perform all of those connections. You can also delete local data using this application. Samsung has designed the Find My Mobile application for Galaxy smartphones to help you remotely locate your smartphone, back up your data to Samsung cloud, block access to Samsung Pay in case of theft. Note: This feature is not available on tablets.Losing your smartphone can be a nightmare for you, however, there are some tools to help recover your lost smartphone. Set guardians: You can designate guardians that can remotely locate the device, make the device ring, or activate Emergency Mode. Retrieve calls/messages: You can view up to 50 recent calls and messages from your phone. Use this feature to get the most out of your device's battery life and increase the chances of finding it. Note: If a Google account is registered, you will need to sign into the account before you can use the phone or tablet again.īack up: Before erasing your data for good, you can easily back up your data.Įxtend battery life: The last thing you want is for your lost phone or tablet to turn off. Remember, your phone or tablet will be completely reset and you will lose all your data, including your financial data in Samsung Pay. Inform the authorities and let them retrieve it for you.Įrase data: Do not let that thief access your private data.
Note: If you are using Find My Mobile to locate a stolen phone or tablet, do not go directly to the location on the map. Refer to the next section to see instructions for tracking a missing device. Track location: Check where your missing phone or tablet is every 15 minutes. Note: If locking or unlocking your phone or tablet was unsuccessful, a red exclamation point will appear. If you forgot your unlock method, you can also unlock your phone or tablet remotely. This will activate a Lock screen and suspend your cards in Samsung Pay. Lock and Unlock: If you are worried about your personal data, you can remotely lock your phone or tablet. Ring: If you do not know where you put your phone or tablet, make it ring even if it was set to mute.
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